Support
Email us at welcome@tegas.ai. We reply within one business day. Please include the email you sign in with and the video ID if your question is about a video.
In-app subscriptions and purchases
Subscriptions bought in the iPhone app are renewed and cancelled by the App Store: Settings → your name → Subscriptions. Refunds for them are requested from Apple. In the app, Profile → Plans and tokens → Restore purchases brings back a plan that did not appear.
Payments on the website
A subscription bought on the website is cancelled in your account: payments section → Cancel subscription. See the Refund Policy page for refund rules.
Account deletion
In the app: Profile → Delete account. Personal data is removed immediately, your videos and files within 30 days. You can also email us from the address of the account.
Reporting a video
If a generated result violates rights or our rules, tap "Report a problem" under the video or send its ID to our support email.